WEBSITE PRIVACY POLICY (“the Policy”)
The information, content, services and/or materials offered by Wellness on Ladies Mile on, or through its website www.wellnessonladiesmile.co.za (“the Website”), is made available subject to the provisions contained below.
Please read this Policy carefully before browsing the Website or using any of our services made available via the Website.
Your continued use of the Website indicates that you have read and agree to the terms of this Policy. You should not browse the Website or utilize Wellness on Ladies Mile’s services which are accessed via the Website if you do not accept this Policy.
INTRODUCTION
Wellness on Ladies Mile is committed to protecting the privacy and security of the personal information which is obtained by it when persons browse the Website. Wellness on Ladies Mile will only process the personal information obtained by it when persons browse and utilize the Website in accordance with the terms of this Policy and the applicable laws;
For purposes of this Policy:
“User/s” means the person/s who browse and/or utilize the Website, or on whose behalf the Website is accessed;
“Personal Information” means the term “personal information” as defined in the POPI Act and means the Users’ personal information which Wellness on Ladies Mile acquires as a result of Users’ browsing and/or accessing the services made available on the Website;
Wellness on Ladies Mile seeks to ensure the quality, accuracy and confidentiality of all Personal Information in its possession and recognizes the importance of protecting Users’ privacy in respect of the Users’ Personal Information collected by Wellness on Ladies Mile when Users browse the Website. Wellness on Ladies Mile is committed to protecting and preserving the Personal Information of all Users;
This Policy includes various consents and permissions by Users in respect of their Personal Information;
Users will be subject to the terms of the Policy in force at the time that they access the Website. The terms of this Policy may be amended by Wellness on Ladies Mile from time to time in its discretion.
INFORMATION COLLECTION AND USE
Wellness on Ladies Mile strives to collect only that Personal Information which is necessary for the intended purpose of the collection;
To the extent that Users elect to utilize the services offered by Wellness on Ladies Mile via the Website, Wellness on Ladies Mile shall require such Users to disclose certain of their Personal Information to it for purposes of rendering the services to such Users (for example first names and surnames, contact numbers and email addresses). Should Users elect not to provide the requested Personal Information to Wellness on Ladies Mile, such Users shall not be able to make use of the services offered by Wellness on Ladies Mile via the Website;
By agreeing to the terms contained in this Policy, Users consent to the processing of their Personal Information for the following purposes:
The provision and performance of Wellness on Ladies Mile’s services (and that of Wellness on Ladies Mile’s service providers) to the User which are accessed by Users through their use of the Website;
Responding to queries or requests of Users;
Developing online user profiles;
Understanding general user trends and patterns;
To enable efficient use of the Website;
For security, administrative and legal purposes;
The Personal Information that Wellness on Ladies Mile collects as a result of the use of the Website by Users shall only be accessed by Wellness on Ladies Mile’s employees, representatives, contractors, and third parties on a need-to-know basis and subject to reasonable confidentiality obligations binding such persons.
CONSENT TO PROCESS PERSONAL INFORMATION
By accessing the Website the Users agree and consent that Wellness on Ladies Mile may process their Personal Information for the purposes described in this Policy including providing Users with access to the Website and the contents of the Website;
By providing Wellness on Ladies Mile with their Personal Information, Users consent to having such Personal Information processed in accordance with the provisions contained in this Policy, which processing is necessary to enable Wellness on Ladies Mile to carry out the actions required of it in relation to the Users when they access the Website and the services offered via the Website;
Processing shall include the collection, receipt, recording, organization, collation, storage, updating or modification, retrieval, alteration, consultation, use; dissemination by means of transmission, distribution or making available in any other form; or merging, linking, as well as blocking, degradation, erasure or destruction of information;
Users should not browse the Website, or make use of the services offered on the Website, if they do not agree with Wellness on Ladies Mile’s processing activities described in this Policy.
RETAINING PERSONAL INFORMATION
Records of Personal Information shall not be retained by Wellness on Ladies Mile any longer than is necessary for achieving the purpose for which the Personal Information was collected or subsequently processed, unless:
Retention of the record is required or authorized by law;
Wellness on Ladies Mile reasonably requires the record for lawful purposes related to its functions or activities;
Retention of the record is required by a contract between Wellness on Ladies Mile, or its service provider, and the User;
The User has consented to the retention of the record;
Users consent to Wellness on Ladies Mile retaining the Personal Information for the following purposes:
Aggregate, statistical and reporting purposes and for only so long as is necessary to enable Wellness on Ladies Mile to achieve the purpose for which the Personal Information was collected or subsequently processed, subject to the further provisions of section 14 of the POPI Act;
Wellness on Ladies Mile’s operational purposes and/or for production as evidence by Wellness on Ladies Mile in legal proceedings in which event records relating to the Users’ use of the Website and the Personal Information submitted by Users may be required to be retained in terms of legislated records retention requirements;
Wellness on Ladies Mile shall destroy or delete records of Users’ Personal Information, or de-identify such Personal Information as soon as reasonably practicable after it is no longer lawfully authorized to retain the applicable records.
TRANSBORDER FLOW OF PERSONAL INFORMATION
Wellness on Ladies Mile may appoint certain agents, third parties and/or service providers which operate outside the borders of the Republic of South Africa. As a result, Wellness on Ladies Mile may be required to transmit the User’s Personal Information to foreign countries;
Wellness on Ladies Mile shall only transfer Personal Information of Users to a third party located in a foreign country if the third party is subject to a law, binding corporate rules or binding agreement which provide an adequate level of protection that:
Effectively upholds principles for reasonable processing of the Personal Information that are substantially similar to the conditions for the lawful processing of Personal Information relating to a data subject who is a natural person and a juristic person where applicable; and
Includes provisions, that are substantially similar to section 72 of the POPI Act, relating to the further transfer of the Personal Information from the recipient to third parties who are in a foreign country;
The purpose of the trans-border flow of the User’s Personal Information may include, but is not limited to data hosting and storage;
By continuing to browse and use the Website, Users are deemed to consent to the trans-border flow of their Personal Information as detailed above.
INFORMATION AND SECURITY
Wellness on Ladies Mile shall secure the integrity and confidentiality of Users’ Personal Information in its possession or under its control by taking appropriate, reasonable technical and organizational measures to prevent loss of, damage to, or unauthorized destruction of Users’ Personal Information and the unlawful access to or processing of such Personal Information;
While Wellness on Ladies Mile cannot warrant the security of the Personal Information provided by Users, Wellness on Ladies Mile will take reasonable measures to continue to identify all reasonably foreseeable internal and external risks to Users’ Personal Information in Wellness on Ladies Mile’s possession or under its control, shall establish and maintain appropriate safeguards against the risks identified, shall regularly verify that the safeguards are effectively implemented and shall ensure that the safeguards are continually updated in response to new risks or deficiencies in previously implemented safeguards.
USERS' PARTICIPATION
Users have the right:
To be notified that their Personal Information is being collected;
To be notified in the event that the Personal Information has been accessed or acquired by an unauthorized person;
To request Wellness on Ladies Mile to confirm whether or not it holds any Personal Information pertaining to such User and the right to request Wellness on Ladies Mile to provide the record or a description of the Personal Information about the applicable User held by Wellness on Ladies Mile;
To request Wellness on Ladies Mile to correct or delete the Personal Information that it holds on a User’s behalf, in instances where the Personal Information is incorrect, incomplete, irrelevant, excessive, inaccurate, out of date, misleading or has been obtained unlawfully;
To request Wellness on Ladies Mile to destroy or delete such User’s Personal Information if the information is no longer needed for the original processing purpose, alternatively if the User withdraws their consent and there is no other reason or justification to retain such Personal Information, further alternatively, if a User has objected to their Personal Information being processed and there is no justified reason for the processing of the User’s Personal Information;
Not to be subject, under certain circumstances, to a decision which is based solely on the basis of the automated processing of the Personal Information intended to provide a profile of such person;
To submit a complaint to the information regulator established in terms of the POPI Act;
To withdraw their consent to the processing of their Personal Information at any time;
To object, on reasonable grounds relating to the particular situation of the User, to the processing of the Personal Information unless the applicable legislation allows or requires such processing;
Not to have their Personal Information processed for purposes of direct marketing by means of unsolicited electronic communication;
To object to the processing of Personal Information for direct marketing purposes and to object to the processing of Personal Information processed for purposes of direct marketing by means of unsolicited electronic communications;
To institute civil proceedings regarding the alleged interference with the protection of their Personal Information.
LOG FILES AND COOKIES
When Users access the Website, certain information will be automatically collected in relation to the Users’ visit to the Website, such information includes but is not limited to:
Users’ browser types and versions;
Users’ operating systems and information about Users’ use of the Website including details of the Users’ visits to the Website (such as pages viewed and the resources that the Users accessed on the Website).
The Website also uses different types of cookies, such as: cookies which provide web analytics services, flash cookies and other types of cookies. Wellness on Ladies Mile’s hosting agents and/or service providers may automatically log Users’ “IP addresses” (the unique identifiers for Users’ computers and/or other access devices). The aforesaid information collected by Wellness on Ladies Mile is for aggregate purposes only and cannot be used to identify Users personally.